“Listening is the prerequisite of intimacy, and intimacy is the foundation for a culture of trust and wellbeing at work. In this sense, Tirezio's progressive listening exercises were truly transformative for me. Their simple yet sophisticated Bubble approach helped me become better at listening to others - and myself.”
& employee retention
Reducing turnover through enhanced management skills
Client story: International scaleup
Faced with a high employee turnover rate in a software development team, HR assumed poor work/life balance was causing the issue. However, within the first 20 Bubbles, it became clear that the poor practices of some inexperienced managers were at play. HR engaged with the teams and improved their mentoring programs to help middle managers step up to their roles and better retain key employees.
Sales team dynamics
Boosting a sales team's operational performance
Client story: Consulting company
The commercial team was struggling with a low deal success rate. By taking a few 20-minute Bubbles to reflect on what could be improved, the team quickly identified gaps in the sales follow-up process, and leadership took steps to create a new sales admin role that significantly increased performance.
"Progressive listening: what a wonderful opportunity to use our listening skills to empower the person talking. At first, I found it challenging to not interrupt and offer advice. However, the method works a treat. Through sticking to the script, the questions and planned silence allowed the speaker to step back and explore the issue deeper. I can't wait to practise progressive listening with people within my team."
across silos & mindsets
Transforming leadership habits
CAC40 company in the energy sector
With just a few Bubbles in a newly-reshuffled team, within a few weeks, management got insights that helped remove painful friction in a broader transformation project and raised leadership’s awareness on strategic and operational blindspots.
Facilitating a new manager’s arrival
Geneva-based international organisation
Faced with resistance and passive-aggressive behaviours, a young manager turned a challenging situation into a successful outcome for all stakeholders. Within a few weeks, she had realised the role she’d played in upsetting some of the team members and quickly drew learnings that helped her grow and build trusted relationships with her colleagues.
"I was very pleasantly surprised by this introduction to progressive listening, which was brief, effective and of great depth. I think we should all learn to listen better ..! I came away with concrete tools that I can already apply, thank you for this gift!"